SHIPPING POLICY
Items ordered at the same time may be shipped separately.
Gifts and gift plants ship to arrive on or by the date you select. Live plants are shipped at the proper planting time for your region. Please see our zone map for more details on when we ship your order. Advertised available ship dates are subject to change. Due to state agricultural regulations, some gift plants cannot be shipped to certain states.
Non-plant items: We ship within 7 business days for standard delivery. Delivery times vary.
Delivery Guarantee
While we make every effort to ensure the accuracy of all information, we reserve the right to make corrections if an error does occur. Please check all addresses carefully. Postal and delivery services will not forward. We guarantee delivery only to the addresses we are given.
We Ship at the Best Time for Planting Our expert horticultural staff determines proper planting time in each region of the country, and we ship accordingly. When shipment is immediate, allow up to two weeks after we received your order for delivery (most locations).
To ensure that your order arrives in perfect condition, we recommend shipping to a street address, not a P.O. Box.
Shipping and handling
- Your credit card will not be charged until your order ships.
- An order cannot be cancelled once it has been prepared for shipping.
- Items ordered at the same time may be shipped separately.
- Non-plant items - We ship within 7 business days for standard delivery. Delivery times vary.
- We Ship at the Best Time for Planting. Our expert horticultural staff determines proper planting time in each region of the country, and we ship accordingly. When shipment is immediate, allow up to two weeks after we received your order for delivery (most locations).
Holiday Shipping
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We schedule our shipments for arrival ON OR BEFORE the requested date.
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In some cases your item may arrive UP TO 5 BUSINESS DAYS EARLIER than the requested date.
RETURN POLICY
Items for return or exchange MUST be in original condition . Receipt required . Because plants are living things, we cannot accept returns on plants that have been left in their pots too long without proper care or plants that have already been planted .
WHOLESALE INQUIRIES
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